Main Duties & Responsibilities:

• Assist the Marketing Manager with visitor services and promotion for the Global Sources Exhibitions (GSE) events particularly in direct mail management, partner liaison, telemarketing, SMS, customer service and onsite registration & any onsite buyer activities.
• Responsible for a full range of marketing activities including sourcing, quotation, agreement, order follow up, execution and analysis of results
• Liaise with partners, service providers and internal departments to execute various promotion campaigns to attract visitors to GSE events and to provide positive visitor experience
• Supervise and manage projects by the in-house telemarketing / visitor services team; ensure the team is well-trained to provide professional support to visitors, whether on the phone (telemarketing), email/online (customer service email and chat) or face-to-face (at the events)
• Involved in budgeting and monthly review / reporting of campaign results to management 
• Compile feedbacks from visitors and reflect special requirements to management Assist other visitor services & marketing activities as needed

Experience:

• Degree holder in Marketing, Business Administration or other related discipline
• 2 to 3 - years’ relevant experience in marketing & customer service
• Excellent leadership and communication skills
• Mature, pro-active, dynamic and self-disciplined with positive attitude
• A team player and a results-oriented person
• Good interpersonal and negotiation skills
• Can work independently and under pressure
• Good command of English and Chinese (Cantonese & Mandarin)
• Familiar with PC software (Microsoft Excel, internet)
• Immediately available is highly preferred

Interested parties please submit resume, covering letter & salary requirement by email.

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