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CUSTOMER SERVICES SUPERVISOR

Country House Property Management Limited

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2018-07-10
  • Career Level:Middle
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Property Management  Others  

Job Description

Responsibilities:

  • Assist the manager to supervise a team of property handover / customer services staff to deliver quality services for all new development projects
  • Supervise overall property handover services of all new development projects
  • Responsible for complaint handling, following up and making recommendations on process improvement
  • Ensure units are in perfect condition when owners take possession and work closely with the parties concerned on repair and maintenance
  • Responsible for taking over of new development projects and liaising with different parties to ensure a smooth handover operation
  • Perform ad hoc tasks assigned

Requirements:

  • Degree or Diploma in Real Estate, Building/Housing/Property Management, Customer Services or related disciplines
  • Minimum 8 years relevant experience with at least 3 years at supervisory / managerial level in property management or customer services
  • Proven experience in managing luxurious residential properties for developers’ subsidiaries and takeover of new development
  • Excellent leadership, presentation, communication and interpersonal skills
  • Good command of both spoken and written English, Cantonese & Putonghua
  • Pleasant, mature, able to work independently and under pressure
  • Willing to take initiative and meet new challenges
  • Proficient in MS Word, Excel and PowerPoint
  • Candidate with less experience will be considered as Senior Customer Services Officer

We offer an attractive remuneration package and excellent career prospects to the right candidate. Interested parties are invited to send their applications with a cover letter quoting job reference number and full resumes stating career history, qualifications, availability, current and expected salary, and contact telephone number by fax to 2394 1424 or by clicking "APPLY NOW". More information on the Company is available at www.kdc.com.hk.

Applicants not invited for interview within two months may consider their applications unsuccessful. All personal data provided will be kept in strict confidence and only for employment purposes.

Company Info

CAREER OPPORTUNITY WITH A RAPIDLY EXPANDING PROPERTY DEVELOPER

Country House Property Management Ltd, a member of the Kowloon Development Group (a listed group with its core business in property investment and development), is an actively expanding property management company. In pursuit of the Group's expansion in Hong Kong, Macau and China, we are looking for people who are talented, energetic, creative team players to join our growing team.

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