Responsibilities:

• Provide services at Customer Services Counters
• Handle customer enquiries and complaints with excellent customer services manner
• Establish and maintain good relationship with customers
• Provide administrative and clerical supports
• Handle ad hoc assignments and other duties as required

Requirements:

• Form 5 / HKDSE or above, preferably with diploma/certificate in Hotel / Tourism / Recreation management or equivalent
• Minimum 2 years’ solid experience in customer services
• Good command of written and spoken English and Chinese (Cantonese and Putonghua)
• Hands-on experience of MS Office application
• Good telephone manner and good communication skills
• Presentable, independent and self-initiative
• Attentive to details and be a good team player
• Candidates with less experience will be considered for the position of Assistant Customer Services Coordinator

Interested parties please send application letter with detailed resume, current and expected salary to Senior Group Manager – Human Capital through one of the following means:

Mail: 16/F., Chevalier Commercial Centre,8 Wang Hoi Road,  Kowloon Bay,Kowloon,Hong Kong

Email: Click 'Apply Now'

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