Pricing and Customer Service Manager
A. R. T. Logistics Limited
- Company Industries:Others
Job Information
- Post Date:2018-07-12
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Business Development Freight Forwarding
Job Description
Responsibilities:
- Administer/handle rate agreements, contracts, amendments, and related pricing inquires in close coordination with carriers
- Handle with daily inquiries, bids, and tenders from network/branches involving worldwide (especially Europe and Middle Asia)
- Collaborates with internal parties to align on pricing strategy and local charge;
- Communicate closely with sales and carriers to develop necessary pricing support on different trade lane business opportunities
- Work closely with business leaders in establishing pricing priorities
- Troubleshoot problem areas involving customer/carrier performance and other operational issues
- Provide professional customer services to clients via phone calls or email
- Liaise and coordinate closely with origin/destination offices and assist in problem resolution
- Creates and presents reports to the business teams outlining tender results, price analytics and other required information
Required Specifications:
- Minimum 5 years’ relevant experience in logistics industry in trade/pricing with at least 2 years in supervisory level
- Experience in handling Europe and Middle Asia market will be an advantage
- Degree holder in Logistics Management or related disciplines;
- Excellent command of spoken and written English, Cantonese and Mandarin ; Fluent command of spoken and written Russia is an advantage;
- Proactive, ambitious, hardworking, analytical, and business savvy;
- With Good follow up skill ;
- Immediately available preferred
Company Info
A.R.T. Logistics is an international freight forwarding, Project Logistics Company providing cost-effective solutions in every part of CIS, South-East Asia and Europe.
A.R.T. Logistics has established a worldwide presence through our strategically located in Germany, Lithuania, Belarus, Russia, Kazakhstan and Hong Kong and partners, enjoys a reputation as a global market company for our unique approach to managing the movement of any sized cargo involved in a broad range of disciplines. The company has successfully served but is not limited to Mining, Oil & Gas, Chemical, Marine, Materials Handing, Civil and Structural Engineering, Power Generation and Treatment Processing sectors.
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