Responsibilities:

• Handle customer's inbound call inquiries
• Provides all-around services for worldwide customers
• Service including: ticketing Issue/ flight and hotel reservations / prespecify travel / airfares information /answer general enquiries
• Provide supports to ad-hoc tasks as assigned

Requirements:

• Diploma or above. Major in Hotel Management, travel or hospitality studies will be an advantage
• Experience in airline, Hotel Reservation, Travel industry or Customer Service is preferable
• Experience in inbound call center is a plus
• Proficient in both spoken and written English, Cantonese and Mandarin
• Good interpersonal and listening skills. Work independently with creative problem solving skills
• Fresh Graduate will also be considered

Interested parties please send your resume in MS word format with full career history, current and expected salary to cecilia @isearchhk.net

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. The company will retain the applications for a maximum period of 6 months.