Job Description:

• Provide quality customer services via phone, emails and different communication channels
• Handle client's enquiries, feedback and complaints
• Maintain good relationship with existing clients
• Communicate with internal and external parties effectively
• Perform ad-hoc duties as the company assigned

Requirements:

• F.6 graduated or associate degree or above
• At least 2 years relative working experience, with 1 year or above in customer service / contact center experience is highly preferred
• Proficient in PC Skills, including Word, Excel and Chinese Word Processing
• Fluent in Cantonese and English
• Detail-minded and a good team player, customer-focused and result-oriented
• Proactive in offering solutions to customers’ requirements
• Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently
• Good command of phone manner and customer service skill
• Immediate available preferred
• Office hours: 0900-1800 (Mon – Fri)

For interested parties, please send us your application with detailed CV stating EXPECTED and CURRENT SALARY, employment history and/or qualification to HR department.

(All data collected will be used for recruitment purpose only.)