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Customer Relations Officer (15-16k)

ADECCO

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2018-07-10
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Contract, Full Time
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Others  

Job Description

Our client is a local sizable company. To cope with their business expansion, they are seeking for a Customer Relations Officer to provide support to join their team.

 

Job Description and Responsibilities

  • Offer advisory services to home move customers to facilitate smooth transition
  • Execute online to offline marketing & sales promotion on value added services and EE&C programmes
  • Work closely with call centre, customer service centres and digital teams to ensure seamless customer experience on service delivery
  • Collect customer information and perform data input when required
  • Provide administrative support to ensure compliance with company’s policies including data collection, processing and storage

 

Job Requirement

  • A degree or equivalent qualification in Business Administration, Marketing & Management or related disciplines
  • 2 years relevant working experience in customer services, marketing promotion or direct sales capacity
  • Solid experience in customer services and sales promotion over hotline and digital channels is preferred•Strong communication and customer engagement skills
  • Customer-oriented, result-driven, self-motivated, good team player and able to work under pressure with tight schedule
  • Flexible, self-driven, adaptable to changes and willing to meet challenges

 

 

 Interested parties, please CLICK HERE to apply online.


Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

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