Customer Relations Officer (15-16k)
ADECCO
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2018-07-10
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Contract, Full Time
- Job Function:Call Centre Customer Service - Supervisor/Officer Others
Job Description
Our client is a local sizable company. To cope with their business expansion, they are seeking for a Customer Relations Officer to provide support to join their team.
Job Description and Responsibilities
- Offer advisory services to home move customers to facilitate smooth transition
- Execute online to offline marketing & sales promotion on value added services and EE&C programmes
- Work closely with call centre, customer service centres and digital teams to ensure seamless customer experience on service delivery
- Collect customer information and perform data input when required
- Provide administrative support to ensure compliance with company’s policies including data collection, processing and storage
Job Requirement
- A degree or equivalent qualification in Business Administration, Marketing & Management or related disciplines
- 2 years relevant working experience in customer services, marketing promotion or direct sales capacity
- Solid experience in customer services and sales promotion over hotline and digital channels is preferred•Strong communication and customer engagement skills
- Customer-oriented, result-driven, self-motivated, good team player and able to work under pressure with tight schedule
- Flexible, self-driven, adaptable to changes and willing to meet challenges
Interested parties, please CLICK HERE to apply online.
Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.
Company Info
Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.
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