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Customer Services Trainee (2018 Fresh Graduates Only)

Merrill Corporation Hong Kong Limited

  • Company Industries:Media / Publishing / Printing

Job Information

  • Post Date:2018-07-09
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Student / Fresh Graduate / No Experience  

Job Description

Duties: 

  • Manage publication projects effectively with other teams, for example, liaising and interacting with the typesetting and translation teams
  • Take ownership of customer’s issues and provide professional solutions
  • Manage customer’s interactions, project’s progress, customer’s account and any in-house document
  • Maintain an orderly workflow according to priorities
  • Take up ad-hoc duties when required

 

Requirements:

  • Bachelor degree in any discipline
  • Strong client-facing and communications skill across English and Mandarin
  • Proficient in Microsoft Office
  • Great interpersonal skills, good teamwork
  • Detail-minded, able to work under pressure
  • Shift duty is required, with overtime pay and shift allowance

 

Interested parties please apply with your current and expected salary. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

Merrill Corporation offers exceptional opportunities to grow your career with leading edge technologies in a fast-paced, collaborative and global environment. Our employees are a dedicated and supportive team of the industry’s best people and the work offers some of the most rewarding challenges. From our focused, energetic work teams to our collaborative, results-oriented environment, cloud technologies and sound strategy, Merrill Corporation values its employees and wants them to know they’re part of an industry global leader. With more than 3,000 people in 34 locations worldwide, clients turn to Merrill when their need to manage complex content intersects with their need to collaborate securely around the globe.

 

Merrill offers integrated client-specific solutions across a wide range of transactions, from IPO prospectuses to corporate annual reports, debt offering memorandum and shareholders’ circulars, etc., serving financial institutions and corporate clients in the capital markets around the globe. Further, Merrill’s virtual data room (VDR) offering, Merrill DataSite, is established as a market leader in Asia and across the world.

 

For more information, visit www.merrillcorp.com.

 

Merrill Corporation is looking for a candidate to join our Hong Kong operation.

 

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