Position Responsibilities

• Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional service
• Execute all customer service tasks in call center operation including call & case handling, provide service to customers, contact assistance providers, reporting actions in the system applications, with high level of quality, accuracy and productivity
• Handle customer complaints with a high sense of urgency
• Complete other work assigned by supervisors

Education & Experience

• Diploma or above in Business Administration or equivalent
• With 1 year's of relevant experience in MNC in a call centre environment would be an advantage 
• Excellent teamwork, time management and communication skills
• Pleasant, stable, independent and have strong sense of responsibility and urgency
• Good computer knowledge in MS Office especially in Excel
• Proficiency in spoken and written English and Chinese including Putonghua
• We offer attractive remuneration package including medical & Life Insurance benefit, birthday leave and discretionary annual bonus, etc.
• Fresh graduates will also be considered

We offer attractive remuneration package including medical & Life Insurance benefit, birthday leave and discretionary annual bonus, etc.

Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking "Apply Now".

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.