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Senior Customer Service Coordinator (Contract)

Whirlpool (Hong Kong) Ltd

  • Company Industries:Electronics/Electrical Equipment

Job Information

  • Post Date:2018-06-15
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Contract
  • Job Function:Customer Service - Supervisor/Officer  Account Servicing  Others  

Job Description

The incumbent is responsible for handling customers’ enquiries by incoming calls/E-mails, complaints, and providing technical support to customers.

Requirements:

  • Form 5 or above
  • 3 years experience in customer services (preferably in home appliance industry)
  • Strong customer service mind, polite with good communication and problem solving skills
  • Willing to improve continuously and able to work under pressure
  • Proficient in PC applications
  • Ability to multi-task, prioritize, and manage time effectively
  • Good command of Cantonese, English and Mandarin
  • Less working experience will be consider as customer service coordinator

Interested parties should send full resume, salary history and expected salary in Word format by clicking "Apply Now".  Data collected will be used for recruitment purpose only.  Applicants who are not invited for interviews within 8 weeks may consider their applications unsuccessful.

Company Info

About Whirlpool Corporation 

Whirlpool is the industry leader in the manufacturing and marketing of home appliances.  It is a global company and markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht, Consul and other major brand names in more than 170 countries around the world.   

Whirlpool is a company that creates innovative solutions and products to meet consumer needs.  As a result, we have been recognized as one of the world's 100 most innovative companies by Business Week magazine and the Boston Consulting Group.  Additionally, Whirlpool Corporation was ranked among the Top 20 Innovators in Consumer Products by The Patent Board and has been consistently ranked as one of the Top 20 Companies for Leaders by Hewitt Associates and Fortune magazine. 

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