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Customer Service Officer (Order Fulfillment)

BRITA Hong Kong Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2018-07-09
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others  Fulfillment  Supply Chain  

Job Description

We are looking for a customer service officer to support our international customer orders

Job Description:

  • Ensuring proper, timely and high-quality processing of international customer orders with the aim of optimal order processing in terms of customer satisfaction and sales distribution support
  • Planning and review of inventory objectives for local subsidiaries under the scope of responsibility
  • Planning and transport management; transport cost optimization; customs clearance for exports (proper processing and clearance in compliance with regulations)
  • Complaints processing and settling of transport damages
  • Assuring general organization and administrative services

Requirements

  • Minimum 3 years’ experience in international shipping management and/or logistics, international trade and customs
  • Proficiency in MS Office Applications. Experience and knowledge of SAP – MM/SD would be an advantage
  • Fluent in Cantonese, written and spoken English. Fluency in Mandarin will be an advantage

Company Info

BRITA Group is one of the leading companies in drinking water optimization, and its long-established brand BRITA has a leading position in the global water filter market.

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