To facilitate the Visa application process and handle front office and back office operations conducted at the respective Visa Application Centre. 

 Job requirements:

• Document scrutiny and collection of applications for the visa processing
• Handle customer queries personally or via telephone
• Handle cash transactions and ensure 100% accuracy 
• Record and maintain all application data. Ensure accurate and timely data entry into the system with zero errors.
• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process 

What we are looking for:

• Strong experience in a professional and client service-oriented environment
• Good communication skills in Cantonese/Mandarin. Ability to read and type in Russian.
• Quality and service orientation 
• Fresh graduate and IANG visa holder are also considered.