Customer Service Executive 客戶服務主任
One and One Cleaning Services Ltd
- Company Industries:Others
Job Information
- Post Date:2018-07-21
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:Others Customer Service - Supervisor/Officer Account Servicing
Job Description
Job Responsibilities:
•Responsible for client service and contract issues
•Liaise and follow up with clients to maintain good customer relationship
• Handle client enquiries and complain , and provide customer services in a professional manner
• Co-ordinate with various parties to ensure customer requests are handled promptly and accurately
Job Requirements:
• Form 5 graduate or above
• 3 years of working experiences or above, with customer service experience
•Strong analysis and problem solving capability
•Patient, pleasant personalities and able to communicate with all levels
•Team player,multi-tasking,self motivated and able to work independently
•Good command of both spoken and written English and Chinese
•Proficient in MS Word, Excel and Chinese Word Processing
• Immediate availability is highly preferable
工作職責:
負責客戶服務及合約事項;
聯絡及跟進客戶,與客戶保持良好關係;
處理客戶查詢及投訢,為客戶提供專業客戶服務;
與公司各部門進行協調,確保能迅速及適度地處理客戶的問題。
職位要求:
中五或以上程度
3年或以上工作經驗,具客戶服務經驗
良好分析及處理問題能力
性格開朗、有耐性、良好溝通能力
有團隊合作精神,能同時處理多樣工作,主動及能獨立工作
良好中文及英文讀寫能力
良好MS Word、Excel及中文打字電腦技巧
可即時上班優先考慮
We offer on-the-job training and opportunities for career development in addition to a competitive salary and fringe benefits to the right candidate. Interested parties, please send your detailed resume with present and expected salary by clicking APPLY NOW.
本司能為合適申請者提供在職培訓及良好晉升機會,有意者請將簡歷、目前薪金及期望薪金等資料電郵 APPLY NOW。
(收集的個人資料只作招聘用途,申請者如於兩星期內未收到面試通知將視作申請不成功,未能成功的申請者資料將於六個月後銷毀。)
Company Info
We are a well-established cleaning service company. To cope with our expansion, we invite high caliber candidates to fill up the below vacancy:
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