Job Responsibilities:

• Generates and processes new sales leads as necessary
• Answers phone calls / message from customers and deals with problems as they arise
• Follows up with customers to make sure that they are satisfied with a the follow-up
• Co-ordinate with other departments
• Arranges appointments for the sale team
• Acknowledges customers by responding to emails, texts, and phone calls
• Updates all contact information for clients
• Deals with any customer complaints and resolves the issue as necessary
• Arranges travel and accommodations for any sales person that is meeting clients outside of the office
• Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Requirements:

• F.5 or above + Good English & Mandarin
• 1-2 years working experience, prefer in customer service or financial industry
• Excellent telephone manner and interpersonal skills
• Good command of Chinese typing 
• Good command in reading and written English
• Independent and able to work under pressure
• Well-organized and details oriented
• Good negotiation and problem solving skills
• Positive attitude, cheerful manner and self-motivated
• Cheerful, service-oriented with excellent communication and interpersonal skills
• Fresh graduates will also be consider