Responsibilities:

• Ensure smooth branch operations and enhance service quality to customers
• Supervise counter service operations and ensure operating are properly complied
• Assist in resolving customer complaints and maintain cooperative work environment
• Prevent misconduct by checking and monitoring the daily operations
• Provide recommendations on improvement of operation to enhance service quality and work processes
  
  

Requirements:

• Tertiary education or above
• Minimum of 5 years' solid experience in retail banking operations, with 2 years in supervisory level
• Able to work under pressure and willing to work overtime when required
• Strong communication, interpersonal and problem solving skills
• Proficient in both spoken and written English and Chinese, fluent in Putonghua is an advantage
  
  

We offer competitive remuneration package and promising career opportunities to the successful candidates.  Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK, or by clicking Apply Now. Please quote reference on your application.

Information provided will be treated in strict confidence and only be used for recruitment purposes.

                                     越秀集團成員A Member of Yuexiu Group