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HELPDESK / IT SUPPORT (NETWORK) (Ref.: 10003417A)

Jardine OneSolution (HK) Ltd

  • Company Industries:Others

Job Information

  • Post Date:2018-07-31
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Others  Support  Network & System  

Job Description

As part of the Support Team, you are responsible for:

  • Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
  • Troubleshoot the hardware and software in PCs, networking equipment
  • First-tier network support and troubleshooting, such as switch port re-configuration on network equipment
  • PCs configuration management
  • Responsible for IT projects such as office relocation and system upgrade and migration
  • Set up video conferencing for VIP users when required
  • Manage end user request on the ticket management system
  • Keep track of hardware inventory and hardware rental tracking
  • Coordinate with departments and provide training for end users

Requirements:

  • Higher Diploma or above in Computer or related discipline 
  • 1-2 years relevant working experience in Helpdesk / Internal Support
  • Holder of CCNA is an advantage 
  • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Understanding of network and server side infrastructure
  • Good command of written and spoken English & Chinese 

 

 

Join Us Today!

Simply please send your resume to https://jos.glints.com/ or call Ms Emily Chan at 2880 6209 for a confidential discussion to find out more.

 

 

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer. 

Company Info

Meet JOS

 

As an agile, vibrant and fast-growing IT business of the Global Fortune 500 Jardine Matheson Group, we pride ourselves in cultivating an entrepreneurial spirit. Our solutions and services, supported by deep Asia Pacific roots, have developed a strong regional customer footprint . Now, as IT becomes a business enabler, we want passionate and driven individuals to help our customers improve their business and explore new opportunities. Plus, you will have the opportunity to give back to society as a good JOS Corporate Citizen by working closely with the various NGOs that we support.

 

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