As part of the Support Team, you are responsible for:

• Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
• Troubleshoot the hardware and software in PCs, networking equipment
• First-tier network support and troubleshooting, such as switch port re-configuration on network equipment
• PCs configuration management
• Responsible for IT projects such as office relocation and system upgrade and migration
• Set up video conferencing for VIP users when required
• Manage end user request on the ticket management system
• Keep track of hardware inventory and hardware rental tracking
• Coordinate with departments and provide training for end users

Requirements:

• Higher Diploma or above in Computer or related discipline 
• 1-2 years relevant working experience in Helpdesk / Internal Support
• Holder of CCNA is an advantage 
• Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Understanding of network and server side infrastructure
• Good command of written and spoken English & Chinese 

Join Us Today!

Simply please send your resume to https://jos.glints.com/ or call Ms Emily Chan at 2880 6209 for a confidential discussion to find out more.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.