Retail Banking - Customer Care Executive, Branch / Hotline ($15K - $20K)
WallStone Partners & Company Limited
- Company Industries:Banking
Job Information
- Post Date:2018-07-31
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Retail Banking Call Centre Customer Service - Supervisor/Officer
Job Description
Our Offer:
- 18 days Annual Leave
- Over 18 weeks maternity leave
- Birthday Leave
- 5 days work
- 1 Month on job training
- Medical Coverage including spouse and dependent
- Staff Mortgage up to 90%
- Staff Deposit Saving
Job Role:
- Provide professional banking service and support to customers via Online Chat Room or Email
- Customers follow up regarding their enquiries received in writing
- Communicate customer feedback and process suggestions to our Management team for on-going service improvement
Requirements:
- Degree holder with any discipline
- Experience in customer service or sales field is an advantage
- Good command of both written English and Chinese
- Proficiency in PC applications and Chinese Word Processing
- Responsible, well-organized and attentive to details
- Fresh Graduated are also welcome
Interested parties, please send your detailed resume with Current & Expected salary in WORD Format by below button “Apply Now”.
Company Info
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