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Retail Banking - Customer Care Executive, Branch / Hotline ($15K - $20K)

WallStone Partners & Company Limited

  • Company Industries:Banking

Job Information

  • Post Date:2018-07-31
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Retail Banking  Call Centre  Customer Service - Supervisor/Officer  

Job Description

Our Offer:

  • 18 days Annual Leave
  • Over 18 weeks maternity leave
  • Birthday Leave
  • 5 days work
  • 1 Month on job training
  • Medical Coverage including spouse and dependent
  • Staff Mortgage up to 90%
  • Staff Deposit Saving

Job Role:

  • Provide professional banking service and support to customers via Online Chat Room or Email
  • Customers follow up regarding their enquiries received in writing
  • Communicate customer feedback and process suggestions to our Management team for on-going service improvement

Requirements:

  • Degree holder with any discipline
  • Experience in customer service or sales field is an advantage
  • Good command of both written English and Chinese
  • Proficiency in PC applications and Chinese Word Processing
  • Responsible, well-organized and attentive to details
  • Fresh Graduated are also welcome

Interested parties, please send your detailed resume with Current & Expected salary in WORD Format by below button “Apply Now”.

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