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Junior Product Support

Macrobond Financial

  • Company Industries:Financial Services

Job Information

  • Post Date:2018-12-13
  • Location:Central
  • Salary:Salary provided
  • Employment Type:Full Time
  • Others:Full Time
  • Job Function:Others  

Job Description

Job Description

Macrobond Financial is looking for highly motivated and detail-oriented individuals to join its Support Team as a Junior Product Support (this is an entry level position). The job will include:

  1. Answering clients’ data queries
  2. Assisting with clients’ application functionality and basic technical questions (we will teach you everything you need to know)
  3. Ensuring support coverage from 7AM Hong Kong time
Skills & Requirements
 : Accounting & FinanceEconomicsInformation System ManagementMathematics / Statistics
 : BachelorHigher Diploma / Associate Degree
 : None
  1. Fluent English
  2. Computer literacy (power-user level knowledge is a plus)
  3. Customer support experience is a plus
  4. Ability to work from 7AM
  5. You must have the right to work in Hong Kong
About Macrobond Financial Limited

 

Macrobond Financial is a young and rapidly expanding, international company with offices in the United Kingdom, Continental Europe, Asia, and the United States. Our flagship product, the Macrobond application, is a single platform that combines an extensive economic and financial database with easy-to-use tools for analysis and smart data visualization. Our clients are professionals from both small and large private companies and organization ns, and governmental institutions around the world. Visit our website to see what we’re up to.

More about us: https://www.macrobond.com

Company Info

Macrobond is a leading provider of global economic and financial time-series data for professionals including economists, analysts, quants, strategists, portfolio managers, and asset allocators.

Founded in Malmo, Sweden in 2008, its flexible SaaS solution delivers timely macroeconomic data from more than 2,000 sources, supported by the most comprehensive metadata in the industry.

Macrobond’s integrated analytical tools enable customers worldwide to quickly find, analyse, and visualise relevant data. Automated workflows empower users to instantly share their insights, enhancing enterprise-wide collaboration and improving productivity.

For more information, please visit the Macrobond website, or follow Macrobond on Twitter and LinkedIn.

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