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Operation & Services Officer

AsiaPay (HK) Ltd

  • Company Industries:Financial Services

Job Information

  • Post Date:2018-12-10
  • Career Level:Entry Level
  • Location:North Point
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer  Order Processing & Operation / Settlement  

Job Description

Job Descriptions: 

  • Support merchant operations and enquiries, including KYC, profile setup and account maintenance
  • Handle merchant requests and queries via call and email, and ensure quality and satisfaction
  • Participate in product and project development
  • Monitor activities of eCommerce merchants of any unusual activities
  • Support regular reports and operational procedures update and other ad-hoc related assignments

 

Requirements:

  • Post-secondary with 2-3 years of experience in Operation or Services
  • Banking or financial related operation or service experience will be an advantage
  • Service-oriented, good interpersonal skills and able to work independently
  • Aggressive, result-oriented, fast learner and team player
  • Proficiency in MS Excel, Word, and Powerpoint
  • Good command of written and spoken English
  • Fresh graduate is also welcome

 

We offer attractive remuneration to the right person with fast track career development opportunities and fringe benefits. Interested parties please apply with detailed resume, current and expected salary.

 

Personal data collected will be used for recruitment purpose only. Applicants who are not contacted within 4 weeks should consider their application unsuccessful and will be filed for opportunities in future.

Company Info

Founded in 2000 in HK, AsiaPay, a premier electronic payment solution and technology vendor and payment service provider, strives to bring advanced, secured, integrated, and cost-effective electronic payment processing solutions and services to banks and e-businesses in the worldwide market, covering international credit card, debit card, bank account/net banking, wallet, over-the-counters, BNPL and other digital payments.

AsiaPay is an accredited payment processor and payment gateway solution vendor for banks, certified IPSP for merchants, certified international 3-D Secure vendor for Visa, MasterCard, American Express, JCB and CUP.

AsiaPay offers its variety of award-winning payment solutions that are multi-currency, multi-banks, and multi-channel together with its advanced fraud detection, data analytics, marketing and management solutions.

Headquartered in Hong Kong, AsiaPay offers its professional e-payment solution consultancy and quality local service support across 13 countries in Asia.

To cope with our accelerated business expansion in Asia, we cordially invite high calibre candidates for the following dynamic position.

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