Senior Call Center Agent (part-time & full-time)
Viveriq Limited
- Company Industries：Others
Job Information
- Post Date：2018-11-23
- Location：Sai Wan
- Qualification：(N/A)
- Salary：HK$17,000 - 20,000 /month
- Employment Type：Full Time, Part Time, Permanent, Temporary
- Others：Full Time, Part Time, Permanent, Temporary
- Job Function：Others Call Centre Customer Service - Supervisor/Officer
Job Description
Responsibilities:
- Handle incoming video calls
- Ensure quality service and support to customers
- Assist and guide customers through selected processes
- Record and consolidate details of phone conversations
- Log daily record into the system
- Manage day to day call center operations
Requirements:
- Good Interpersonal Communication skill
- Excellent customer-service mindset and detail orientated
- Fluency in both spoken and written Mandarin and Cantonese is preferred
We offer a competitive remuneration package and great training to the right candidate. Interested applicant please send your resume with present and expected salary and date of availability.
Company Info
VIVERIQ provide services to financial institutions in Europe. We offer and handle video calls on behalf of our institutional clients with aim to improve the communication with their respected customers. Our methods and processes are refined and delicate and have been developed over the years by our European counterparts.
We are an open minded, dynamic and professional team aiming to provide excellent services to our clients.
| Position | Company | Location | Update |
|---|