Requirements:

-          Customer Service experience in pension fund, MPF, call handling is a plus

-          Candidates with 3 to 5 years experience in Customer Service will be qualified as Senior

-          Be able to demonstrate sound communication skills and professionalism

-          Be able to work independently with timely manner

-          Fluent in Cantonese, Mandarin and English

-          Proficient with MS Office (Words, Excel, etc.)

Responsibilities:

-          Inbound and outbound calls handling regarding pension fund and insurance

-          Follow-up & enquirers handling from clients, employers, fund managers, etc.

-          Handling administrative works of member services

-          Providing assistance to senior staff on demand

-          Performing UAT if required