Job Responsibilities:

• Deliver Concierge services to an elite clientele, assisting with tasks including placing dining reservations and suggestions, flower orders, entertainment and ticket inquiries, assistance while travelling and more.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering meaningful, valuable solutions and customized recommendations and services.
• Utilize multiple complex systems to accurately document and research customer information
• Provide meaningful and relevant insight to customers regarding the services that their Concierge can provide for them.
• Maintain acceptable performance standards including effectiveness, efficiency and quality through inbound and outbound virtual channels (phone, chat, email, etc.).

Profile of Candidates:

• 1-2 years+’ relevant customer service experience in travel/tourism, hospitality, retail, hotel/ guest services
• Passionate to serve and have excellent communication manners
• Ability to work independently as well as a team player
• Written and oral communication skills with in English, Cantonese and Mandarin
• Japanese language proficiency test at level 1

Interested candidates are invited to email your detailed resume and expected salary by clicking "Apply Now". We will offer competitive package and ongoing training to the right candidate.

For more information on our company, please visit: www.aspirelifestyles.com

The information provided by job applicants will be treated in strict confidence and used only for recruitment-related purposes. Personal data of those unsuccessful applicants will be destroyed when they are no longer in use. If you do not hear from us within six weeks, you may assume your application has been unsuccessful