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IT Support Officer

Winz Solutions Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-12-12
  • Location:Tsim Sha Tsui
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Hardware  Support  Network & System  

Job Description

A multinational Investment bank is hiring:

 

Responsibilities:

  • Provide in-house L1 user support, determine and remote support all IT aspects including hardware, software and system network.
  • Assist to create an incident ticket and escalate the ticket to the support team.
  • Responsible to perform the routine operation, service request and backup task.
  • Work collaboratively with teams, suppliers, vendors and users to run daily operations smoothly
  • Perform inventory control of IT facilities, record keeping & documentations
  • Shift Duties is required 

 

Requirement:

  • Higher Diploma or above in Computer Science, Information System Management and related disciplines;
  • 1 - 2 years of relevant experiences in IT helpdesk support
  • A good team player, detail-oriented, good problem-solving skills, self-motivated with good communication and interpersonal skills.
  • Good command in both English and Chinese.

 

We offer career prospect, attractive remuneration, and benefits to the right candidate. To discuss this opportunity further, please send your full resume, present and expected salary to the HR Department email or direct email to recruit @winz.com.hk.

Company Info

Winz is a leading solutions & services company, providing a broad range of services and solutions in technology, operations and human resources. Combining unmatched experience and specialized skills across different industries and all business functions—underpinned by the large delivery network—Winz works at the intersection of business and technology to help clients improve their performance, create sustainable value for their stakeholders and search for talent to develop their business. With strong team serving clients in various industries, Winz drives innovation to improve the way the world works and lives.

For further information about us, please visit www.winz.com.hk.

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