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Team Lead, IT Operatio

EB Services Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2018-12-11
  • Career Level:Entry Level
  • Location:Ngau Tau Kok
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:HK$25,000 - 30,000 /month (negotiable)
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Hardware  Support  Others  

Job Description

To cope with the continuous business expansion of the Company, we invite talented and professional candidate to join our growing team:

 

Job Responsibilities:

  • Lead a small team to provide technical support on offices’ infrastructure
  • Manage and work with vendors to resolve incidents and problems
  • Provide technical support and administration of Microsoft O365 and licensing management
  • Develop formal guidelines, policies, and procedures to ensure that operation of infrastructure meets service level agreement
  • Provide hardware and software maintenance support and perform system health check
  • Provide support and assist supervisors in servers and network equipment's monitoring
  • Perform installation, configuration, and maintenance of IT devices
  • Work with team members in other countries to liaise with the direction of global IT operations
  • Assist in Hardware and Software asset management
  • Handle IT documentation and reporting

 

Job Requirements:

  • Bachelor’s Degree in Computer Engineering/Science, Information Technology or its equivalent
  • 5 years of relevant work experience as network and system administrator.
  • Strong day-to-day functionality in O365 services such as Exchange, SharePoint, One Drive and Teams, etc…
  • Hands-on experience in Windows 7/8/10, Windows Server 2008/2012, LAN/WAN, VPN, Microsoft Office
  • Knowledge in administration of Microsoft Active Directory and domain networks
  • Knowledge of IT components (Email, Routers, Switches, Firewalls, DHCP, DNS, VPN)
  • Can work independently with minimum supervision even under pressure
  • Excellent written and spoken communication skills in English are required
  • Technical, analytical and interpersonal skills required.
  • Strong in problem solving skills and project, internal team, vendor and contract management skills
  • Self-motivated and able to work under pressure to handle network and security related escalation

 

We offer an attractive remuneration package and excellent career development opportunities. Interested parties please send your resume stating your present and expected salaries together with your cover letter by clicking “Apply Now”.

 

Data collected will be treated in strict confidential and will only be used for recruitment related purposes.

 

Company Info

The QI Group of Companies is a multinational conglomerate comprising a dynamic group of businesses with regional offices in Hong Kong, Singapore and Malaysia and a wide range of subsidiary companies in nearly 30 countries. The Group has seven main business lines diversified into telecommunications, lifestyle & leisure, luxury & collectibles, training and conference management, property development, logistics and an e-commerce based retail & direct sales business. The Group has recently ventured into the education sector with the establishment of a University in Perak state in Malaysia.

As part of our global expansion plans, we are looking to attract the best in the industry for key positions within the QI Group. If you are passionate about what you do, driven by the desire to excel, and understand the requirements of working for an international organisation, we would like to talk to you.

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