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IT Support Engineer / IT Technicia

Fwone Science & Technology Hong Kong Co., Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-12-07
  • Career Level:Entry Level
  • Location:Quarry Bay
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:HK$14,000 - 20,000 /month (negotiable)
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Support  Network & System  Technical / Functional Consulting  

Job Description

Job Description

  • Support end-user in software applications, hardware and software installation and problems troubleshooting.
  • Perform regular tasks including system health checking and maintenance.
  • Work with hardware/software vendors to resolve equipment failure issues.
  • Coordinate with IT service provider for related IT requirement.
  • Handle IT documentation and reporting.
  • Assist in hardware and software asset management.

Job Requirements

  • Diploma / Degree in technology or IT related discipline.
  • 1 year+ working experience in IT support or IT helpdesk.
  • Knowledge in networking infrastructure. i.e. Switches, Routers, Firewalls, DNS, DHCP, VPN.
  • Knowledgeable on AD/ Group Policy and Email administration.
  • Hands-on skill on Microsoft software products (i.e. Windows, Office Suites and Office for Mac).
  • Basic knowledge in ITIL or experienced in IT system would be an advantage but no essential. i.e. Ticketing (Remedy/ServiceNow), Workflow, Telephone system, Door access control system, Mobile data management system (MDM) 
  • CCNA/ MCSE / MCITP Microsoft Certificate holder would be an advantage but no essential.
  • Good interpersonal and communication skills.
  • Basic command of written and spoken English and Chinese, including Putonghua.
  • Immediate available is highly preferred.

 

Interested parties please specify the position on the subject headline and send full resume with salary details to "[email protected] fwone.com" or press "APPLY NOW" to submit your application.

For a confidential conversation to discuss more, please call Mr. Fong +852 8228 3311. 

All applications will be treated in strict confidence and for recruitment purposes only. We retain the applications for a maximum period of one years and may refer suitable applicants to other vacancies within Fwone.

Company Info

Fwone was established in 2001 as an IT training company and has now become a major international technology company. We are a global IT service provider with China, Hong Kong, Taiwan, Singapore, Malaysia, US and UK branch offices, Our mission is to build the trustworthy and profitable global IT company providing the high quality IT service desk, system integration and IT solution our valued customers.

Fwone has IT career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a “get it done” attitude, we offer the right environment for you.

 

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