Job Responsibilities

• Establish and maintain strong professional relationship with customers through proactive communication and timely respond to needs
• Work cross functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize customer’s satisfaction
• Make visits to our customers to identify and expand opportunities with key existing regional accounts in Hong Kong and other regions for cross-selling and up-selling.
• Coordinate training programs, marketing activities and any emergency service requests
• Prepare service proposals, statistical reports, and training evaluation to corporate customers
• Assist in business development, customer service and marketing work.
• Collect market information and reflect customer feedback to support the company’s business planning activity.
• Support marketing and sales activities to proactively identify and develop prospective corporate customers and target segments to achieve business targets; and
• Perform other reasonable and lawful duties as assigned by the Regional Manager or Managing Director

Job Requirements

• Degree holder or equivalent
• With at least 3 – 5 years of working experience, with Hands on CRM experience in corporate environment is preferred
• Strong analytical and quick problem solving skills
• Excellent organization, interpersonal and communication skills
• Detail-minded and able to work across a diverse array of internal teams
• Good command in spoken and written Chinese and English
• Knowledge in Learning & Coaching / Employee Benefits will be an advantage

Candidate with less experiences will be considered as Customer Relationship Executive.

We offer 5-day work a week, medical and competitive salary package commensurate with experience and qualifications.

Interested candidate, please send full resume with current & expected salary and the date of availability by clicking "Apply Now"

Location: Tsim Sha Tsui

Personal data will be used for recruitment purpose only.