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Manager, Database Marketing

Shangri-La International Hotel Management Limited

  • Company Industries:Hospitality/Catering

Job Information

  • Post Date:2018-12-06
  • Career Level:Middle
  • Location:Quarry Bay
  • Yr(s) of Exp:5 years
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Digital Marketing  

Job Description

We are currently looking for a Manager, Database Marketing to join our Loyalty Marketing Team at the Corporate Office in Hong Kong. S/he will be developing multi-channel marketing automation campaigns, supporting group level marketing campaigns on daily basis, and work together with other teams and vendors to drive business priorities through effective marketing campaign implementation.

 

As a Manager, Database Marketing, we rely on you to: 

  • Understand best email marketing campaign practice; stay abreast of, and recommend email marketing best practices with coding, design, and testing of email campaigns
  • Set up triggered and dynamic content-driven campaigns
  • Work with database, and has knowledge on CRM and segmentation
  • Work with vendors and IT to drive multi-channel integration (e.g. SMS, WeChat and other social media), and to review and enhance campaign flow and optimise marketing effort
  • Track and monitor campaigns' performance from different channels to compare and analyse

  

We are looking for someone with:

  • Experience in email tools (e.g. CheetahMail, Emarsys, etc.) or other marketing engagement platform; Adobe marketing cloud is highly desired
  • Experience debugging HTML rendering issues and working with Responsive Design
  • Good understanding of database concepts and segmentation
  • Experience in SAS campaign and ability to write in SQL script is a plus
  • Advanced knowledge of Microsoft Excel and PowerPoint
  • 5-7 years of experience in marketing, email agency or digital agency

Company Info

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part of the Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality.

From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

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