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CRM Executive

Puyi Optical Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2018-12-21
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:2 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Business Development  Customer Service - Supervisor/Officer  Retail Sales  

Job Description

Responsibilities:

  • Responsible for execution of CRM Loyalty Program and Campaign for customer acquisition and retention;
  • Prepare regular reports and insights on business performance;
  • Handle customer enquiries and complaints;
  • Liaise with internal department and agency in CRM system implementation;
  • Assist in any ad hoc duties as requested.

 

Requirements:

  • Degree in Business or related disciplines;
  • Minimum 2 to 3 years of relevant working experience, preferably in CRM or Client Service;
  • Responsible, well-organized, self-initiative, excellent communication and interpersonal skills with great patience;
  • Pleasant team-player with enthusiastic personality;
  • Proficient in both written and spoken English and Mandarin;
  • Excellent command of MS Office applications especially Excel & PowerPoint.

 

Interested parties, please send your detailed resume with expected salary by clicking 'Apply Now'.

For more information about us, please visit our website at www.puyi.com

Data collected will be used for recruitment purpose only.

Company Info

Founded in 2001, Puyi presents a tailored selection of brands and collaborations, through collections that house some of the most sought-after eyewear names. Our retails stores span a range of shopping experiences, from period-themed concepts with serene salons and exclusive exhibitions, to discrete VIP escapes for privileged aficionados. Individuality is essential to the Puyi agenda, and through personalized service as proficient in advanced optometry eyecare as contemporary style, our client connection allows us to tailor select solutions at the forefront of innovation. To tailor diverse needs of customers, the Group has developed different concept stores, including the prestigious Puyi Optical, fashionable Glasstique, energetic O-O Shop, concept boutique REFLECTIONS which dedicate to ladies, and capturing the spirit of modern gentlemen POINT DE VUE. It also has introduced the innovative British brand LINDA FARROW and Korean designer brand, GENTLE MONSTER Hong Kong Flagship Store – “The Incubator”, German brand LOTOS and ZEISS VISION CENTER BY PUYI OPTICAL, offering comprehensive vision examination services in Hong Kong SAR.
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