Your opportunity 

Directly reporting to the Boutique Manager, this person will have a mission to perform as the brand ambassador, to promote brand image and provide in-depth product knowledge and high standard of customer service to customers.  

How you will contribute  

Act as a brand ambassador and demonstrate in-depth knowledge of the Maison history, current product collections, trends and market activities​

• Deliver the high standard of customer service/hospitality to all customers 
• To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions  
• Ensure professional knowledge of our brand, products and marketing activities
• Assist in daily operations including but not limited to stock management and shop presentation  
• CRM development (Strategy & Practice)  
• Process payments and handle cash and credit/debit cards 
• Market intelligence (Regular Competitors Updates) 
• To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction 

Who you are 

• Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage 

• Passionate in luxury jewelry, positive and mature mindset 

• Ability to adapt to changing and target-oriented environment 

• A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships 

• Good command of Cantonese, English and Mandarin 

• Immediate availability is preferable  

 Why work with us?