Sales Support Coordinator
QIMA Limited
- Company Industries:General Business Services
Job Information
- Post Date:2018-12-14
- Career Level:Entry Level
- Location:Causeway Bay
- Yr(s) of Exp:2 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Business Development Account Servicing Sales Administration
Job Description
Do you know great customer service when you see it? Can you handle a tense situation with a client in a way that leaves all parties happy? Do you manage your time and priorities well without being micro-managed? Can you make your point equally well in English, Cantonese, and Mandarin?
Then you maybe the person we are looking for to join our Hong Kong office as a Sales Support Coordinator.
The Job
You will support the Sales Director in account management, team management, business development, and related administrative duties.
You will be expected to:
- Communicate efficiently with clients and suppliers – providing quotations, processing orders, responding to messages regarding daily service issues, and following-up on overdue invoices;
- Liaise with global and local sales teams to collect, collate, and analyze critical information, as well as distribute information from the Sales Director;
- Handle with care potentially sensitive issues, such as when working with confidential information relating to revenue, bonuses, or commissions earned within the Sales Team.
You will also:
- Become an expert in our back-office systems, and work closely with the Sales Director to create training material to pass on these skills to the rest of the team;
- Help our clients and suppliers to use our online platform, and encourage them to try out its many useful functions;
- Enter contact details and other information into our CRM client database;
- Support the Sales Director in any other day-to-day administrative tasks as required.
Requirements
It could be you, if you
- Hold a university degree in a business-related subject;
- Have at least 2 years of work experience in a similar position;
- Have a solid working knowledge of the MS Office Suite;
- Are fluent in English, Mandarin, and Cantonese.
It also helps if you are:
- Familiar with supply chains and trade issues in the Europe/Asia region;
- Able to keep clients happy by being detail-oriented, energetic, and dynamic;
- A quick learner.
Interested parties, please send your full resume included expected salary by clicking 'Apply Now' below.
Company Info
About Us
We’re a global provider of supply chain compliance services that helps brands, retailers and importers manage and optimize their global supply network. QIMA’s Operations team is a place where you can grow your technical and management skills while bringing added-value to global trade.
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