Responsibilities:

• Handle customer enquiries and complaints with excellent customer services manner
• Handle and follow up issues with clients via email and calls
• Maintain and frequently update database
• Enhance customer satisfaction by providing timely customer supports
• Provide administrative and clerical supports
• Handle ad hoc assignments and other duties as required
  
  

Requirements:

• Proficiency in English, Cantonese and Mandarin
• Higher diploma or above with minimum of 1 years relevant working experience
• Experience in Ecommerce, customer services or related industry is an advantage
• Independent, flexible, attentive to details
• Excellent interpersonal and communication skills
• Presentable, cheerful and with positive thinking attitude
• Computer Literacy in MS office, Word, Excel, PowerPoint and Chinese Word processing 
• Recent graduate will be considered
  
  

Remuneration Package:

• Competitive salary
• Private health insurance
• Long term career progression
• Opportunity to join a multi-award winning digital organization
  
  

If you’re interested in applying for this position then please send your CV along with current and expected salary by clicking "Apply Now".

Personal data will be used for recruitment purpose only.