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Desktop Support

Fwone Science & Technology Hong Kong Co., Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-12-24
  • Career Level:Senior
  • Location:Not Specified
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Support  Technical / Functional Consulting  

Job Description

Responsibility

  • Coordinate End User PC standards development and operational roadmap planning with the appropriate internal teams and suppliers relating to services for delivered to the enterprise.
  • Coordinate End User PC related activities such as project, deployments / upgrades with the appropriate internal teams and suppliers.
  • Ensure appropriate reporting and metrics are being delivered to Manager3
  • Analysing, solving technical problems regularly and identify trends for recurring problems, if any, and reduce or eliminate such problems.
  • Coordinate with PC and mobile device vendor/partner to deliver quality IT service.
  • Assisting users by providing training and clarification of problems.
  • Lead and train junior staff on business and technical knowledge.
  • Provide Senior Executive Support.

 

Requirement

  • University Graduate or above.
  • 5-8 years of relevant experience with at least 3 years’ experience is at the supervisory level.
  • Good technical skill and support experience on O365 and its application.
  • Good level of knowledge on LAN, WAN, AD and Desktop application support.
  • Effective communication and good people skill.
  • Experience on Project management.

 

Company Info

Fwone was established in 2001 as an IT training company and has now become a major international technology company. We are a global IT service provider with China, Hong Kong, Taiwan, Singapore, Malaysia, US and UK branch offices, Our mission is to build the trustworthy and profitable global IT company providing the high quality IT service desk, system integration and IT solution our valued customers.

Fwone has IT career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a “get it done” attitude, we offer the right environment for you.

 

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