Job Summary

We are looking for an enthusiastic professional to join our APAC Network Operations team. You will be a member of the team based in Hong Kong, responsible for delivering and maintaining SWIFT's network infrastructure against agreed targets for availability while continuously deploying new features triggered by customer, security, scalability or technological demands.

You will find yourself in a challenging international work environment. Collaborating with a motivated team collectively aiming to run the technical infrastructure against the highest availability targets in the industry, you will be able to demonstrate your personal strengths and develop your technical skills.

If you enjoy analysing problems and team work, are proficient in both spoken and written English, quality oriented and have a no-nonsense attitude, we would like to speak to you.

Key Responsibilities

• Under the supervision and guidance of a more senior network engineer, participate in the day-to-day systems and network administration/management activities;
• Identify problems and participate in problem management resolution by collecting and tracking data and progress;
• Identify and propose system modifications in order to reduce user problems on networks, systems, applications, or a combination thereof;
• Update existing training packages for internal use and problem management procedures for existing products/services;
• Participate in the review of problem situations and identification of opportunities for improvement to processes, procedures or tools;
• Acquire technical and product knowledge to resolve problems.
• Participate in troubleshooting and monitoring of the network infrastructure and respond to exceptions by initiating the corrective actions to meet the highest availability targets;
• Communicate with network providers to escalate and follow-up issues;
• Make suggestions on improvements and participate in implementation of approved improvements throughout the network architecture.

 Qualifications

• University degree in IT / Engineering or equivalent
• Some experience in a similar position in a comparable technical environment is an asset
• Excellent English communication skills
• Excellent analytical and assessment skills
• Professional knowledge and expertise
• Cisco knowledge is a must
• Juniper experience, basic UNIX and Scripting knowledge are an asset CCNA, CCNP and Juniper certifications are an asset

How to Apply

Interested parties please submit your application through our career center with the following link: https://www.swift.com/about-us/careers.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Only shortlisted candidates will be notified and candidates not notified within four weeks may consider their application unsuccessful.