Responsibilities

• Formulate and execute training & development strategies and plans that support company business goals
• Establish strong partnership with line managers to identify the training needs
• Manage the training curriculum and training cycle and give suggestions for improvement on training effectiveness
• Prepare and monitor training budget
• Design, develop and conduct new staff orientation, customer service, selling, product knowledge training to our store-level staff
• Lead the mystery shopper’s programs to drive our frontline customer service
• Prepare analytical reports for management review
• Handle ad-hoc projects and initiatives as needed

Requirements

• University graduate in related disciplines
• At least 4 years solid training experience preferably in FMCG retail industry
• Holder of certificates in training and development tools such as DiSC and MBTI is a plus
• Strong passion in training and people development
• Proactive, detail-minded, well-organized, people-oriented and excellent analytical and presentation skills
• Proficient in MS Office (Powerpoint, Excel, Word) and Chinese word processing
• Good in Putonghua and English

We offer 5-day work week, discretionary bonus, medical insurance, annual leave and staff purchase discount. Interested parties, please send full resume with current & expected salary and the date of availability by click “Apply Now” or mail to Human Resources Department, CR Care Co. Ltd., 8/F., Pak Sik Godown No. 2, 15-29 Wo Shui St., Fotan, Shatin, N.T.

(All information collected will be used for recruitment related purpose only.)