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Educator - lululemon x Lagardere (Airport)

Lagardere Travel Retail Hong Kong Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2018-12-28
  • Career Level:Middle
  • Location:Airport Area
  • Salary:Base salary + high commissio
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Athletics / Fitness / Sports & Recreation  Others  Retail Sales  

Job Description

Educator

 

Want to be an Educator? Want to experience lululemon style?

 

a day in the life of an Educator

Education And Guest Experience

  • Provides guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
  • Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
  • Culture Education: ‘demonstrates’, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
  • Community Education: ensures guest is aware of in-store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!

Floor Duties

  • Creates excitement and FUN for our guests on the retail floor
  • Receives/processes stock received from warehouse, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
  • Assists in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required
  • Answers phone inquiries as required
  • Ensures stock replenishment in work areas
  • Ensures items from change rooms are returned to appropriate area - sized and tagged
  • Prepares pants for hemming including pinning, completing necessary documentation (customer/store hemming slip); and educating regarding timelines for completion
  • Arranges for mail and/or delivery, as required, to other locations and/or warehouse
  • Completes assigned clean up evening duty
  • Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
  • Prepares alterations for pick up the next day
  • Unpacks boxes for inventory as required. Boxes can weigh 10 - 30 lbs
  • Under the direction of the Store/Assistant Manager performs/completes other additional project, duties, and assignments as required and/or by request

 our “must haves”

  • Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team
  • Strong personal sense of style and athletically minded
  • Upbeat, optimistic, passionate, friendly and authentic
  • Excellent team player and ability to work independently
  • Responsible and dependable
  • Proactive and solution-oriented
  • Excellent communication skills – verbal and written
  • Extraordinary guest interaction, organizational and time management skills
  • Ability and willingness to accept and provide feedback
  • Completion of grade 12 education – preferred
  • Strong problem solving and decision-making skills.
  • General computer knowledge.

Company Info

We are a leading global travel retail operator. One of the two divisions of the Lagardère group, Lagardère Travel Retail is a global leader in the travel retail industry. Operating 4,800 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 39 countries and territories, Lagardère Travel Retail generated €5.5 bn in sales in 2019 (managed 100%). Lagardère Travel Retail has a unique holistic approach aimed at exceeding travelers’ expectations throughout their journey, and optimizing landlords’ assets and partners’ brands.
In Hong Kong, we are currently operating 36 stores in the Hong Kong International Airport and Express Rail Link, presenting a strong brand portfolio including our RELAY bookstores, Discover HK souvenir stores, Lego, King Bakery, Bless, Dean & Deluca, Wolfgang Puck, APM, Michael Kors, Alexander McQueen, Jimmy Choo, Bally, Swarovski, Calvin Klein etc.
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