Customer Service Officer (Call Centre)
Hitachi (HK) Ltd
- Company Industries:Wholesale / Retail
Job Information
- Post Date:2019-01-18
- Career Level:Entry Level
- Location:Shatin Area
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Clerical / Admin Staff Call Centre Customer Service - Supervisor/Officer
Job Description
Responsibilities:
- Handle and follow up customer enquiries by Email / Phone
- Handle customer complaint in a professional manner
- Handle administrative tasks in Service Administration Department
Requirements:
- Diploma or above in any disciplines
- Possess 3-5 years of solid Customer Service Experience (experience in electronic industry is preferred )
- Good command of spoken and written English, Cantonese and Mandarin
- Proficient in PC knowledge in MS Office, Chinese word processing (Chongjie/Quick)
- Detail-minded, self-motivated, strong interpersonal and communication skills
- Being customer-focused, people-oriented, patient, cheerful and positive
- High emotional maturity and able to work under pressure
Interested parties please send full resume with present and expected salary to HR Manager by clicking "APPLY NOW" or whatsapp / phone 9473 2742 (Miss Yau).
Personal data provided by job applicants will be treated in strict confidence. All information will only be used for recruitment related purpose.
Visit us at http://www.hitachi-hk.com.hk/ for more information.
Company Info
Our company markets and sells products of electrical home appliances. These include air conditioner, refrigerator, washer, dehumidifier, small home appliances, personal
care products, LCD projector, etc. Extensive technical support services are also offered for these products. We are now looking for high calibers to join our company.
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