Summary:

This is a GP Strategies position that will be located onsite at our client in financial industry. Key components of this position include implementation of Learning administrative processes and services and provision of efficient, effective and timely administrative support to the Learning Team.

Essential Duties and Responsibilities:  

• Schedule resources required for program delivery including internal and external trainers/ vendors, training rooms, equipment and materials
• Monitor course enrolment for all scheduled courses via the learning management tool and manage cancellations/ rescheduling requests
• Resolve learner enquiries pertaining to classes in assigned portfolio(s)
• Coordinate logistics for instructor-led and virtual classes and provide administration support to special projects and events
• Administer learning management tool to ensure system functionalities perform as designed, and all training related data is well maintained in the system in accordance with pre-set time frame
• Ensure quality support on training facilities and equipment such as maintaining training equipment in good condition and sourcing external venue
• Organize training materials and supplies and ensure classes are properly equipped with appropriate training materials and equipment
  
  
  

Requirements:

• University graduate or equivalent experience
• 1-3 years customer service experience, knowledge and experience of training administration and delivery programs
• Strong organization and communication skills
• Computer knowledge and proficiency in math and spreadsheets
• Good command of English
  
  
  

Interested parties, please send you resume with expected salary by clicking 'Apply Now'.

Personal data will be used for recruitment purpose only.