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Customer Services Officer/Associate

The Hong Kong General Chamber of Commerce

  • Company Industries:Charity/Social Services/Non-Profit Organisation

Job Information

  • Post Date:2019-01-17
  • Career Level:Entry Level
  • Location:Mong Kok
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Contract, Full Time
  • Others:Contract, Full Time
  • Job Function:Clerical / Admin Staff  Customer Service - Supervisor/Officer  Shipping  

Job Description

Two – year renewable contract

Responsibilities:

  • Handle customer enquiries, provide assistance to clients and process applications for certificates of origin and trade documents;
  • Collect payments over counter;
  • Provide general administrative and clerical support to branch managers, including data-entry and proof-reading; and
  • Perform other duties as required by the Chamber.

Requirements:

  • Diploma;
  • 3 years working experience in trade/shipping documentation and customer services preferable;
  • Good customer service attitude with a high degree of integrity;
  • Fluent in spoken and written English & Chinese (Putonghua & Cantonese);
  • Fast and accurate typing skills (English & Chinese), and good at proof-reading documents;
  • Proficient in Microsoft Word and Excel; and
  • Positive attitude and personality. Responsible, pleasant, self-motivated, and be able to work overtime and under pressure.

Interested parties please apply with covering letter, full CV, present /expected salary, availability date and contact tel. to us by clicking "Apply Now" button.

*All information provided would be used for consideration of application.  Applicants not invited for interview within 8 weeks may consider their applications unsuccessful, and personal data provided will be destroyed. 

Company Info

Founded in 1861, the Hong Kong General Chamber of Commerce is the oldest, yet most dynamic business organization in Hong Kong. We serve as the voice of business, and we help our members succeed through our core functions: advocacy, knowledge-based events, networking, and a variety of business documentation services.  We are now inviting a high caliber individual to join us:

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