Responsibilities:

Business Needs Identification

• Conduct a learning needs analysis as needed with IMPACTIVA’s department leaders to uncover learning gaps and design or improve current courses / seminars
• Develop learning plans for the company

Content Development

• Lead and manage the Content Development Team by defining their goals and verifying that all content developed is world-class in design and delivery and adheres to ISD (Instructional System Design) and CRI (Criterion-Referenced Instruction) methodologies
• Acquire external learning resources in order to increase IMPACTIVA’s content development and delivery capabilities and create a cost flexible organization

Develop Learning Infrastructures

• Provide and execute calendar with seminar schedule to ensure TM’s continuous education in both hard and soft skills
• Develop IMPACTIVA’s LMS (Learning Management System) for internal online learning to improve the efficiency of knowledge transfer
• Develop IMPACTIVA’s LMS for Instructor-Led Training (ILT) that focuses on coaching, role playing, exercises, games, etc
• Develop a pool of Subject Matter Experts (both internally and externally) to expand learning resources and promote continuous learning

Learning Execution

• Organize tie-ups with factories (footwear, apparel, leather, fabric mills…) to conduct 4+4 learning (4 hours in classroom, 4 hours in factory action learning for new technical hires
• Control the quality of learning provided by the Learning Team (trainers) to ensure consistency in delivery
• Mentor and coach all the learning coordinators in the Chennai, India and Dongguan, China offices
• Design a system for the speedy / accurate updating of all course content as soon as changes in processes/procedures are approved by the R&D (Research & Development) Team 

Learning Metrics

• Create and monitor the metrics to measure the success of all learning, including at the organization, course, and individual level
• Monitor the success of the “On-the-Job Learning Program” assuring that all coaches are duly trained to be able to assume the responsibilities of the “On-the-Job Learning Program”

Requirements:

• Minimum 15 years in Learning and Development at a major multi-national with a minimum of 5 years as a Leader
• University degree
• Experience in providing Learning in a manufacturing and service environment
• Experience in managing course calendar and attendance
• Experience in leading, coaching, and managing a team of trainers
• Experience monitoring the execution of learning via well-defined KPIs (Key Performance Indicators)
• Experience as a trainer including delivering “Train the Trainer” programs
• Experience in administering an LMS to update the content of all technical courses as processes/procedures are updated in the field
• Experience in training both mid-management and senior executives on a variety of soft skill topics
• Experience in conducting virtual training programs
• Self-motivated, hands-on, and self-led with minimal supervision
• Willingness to travel up to 40% of time
• Excellent written and spoken English
• Excellent computer skills: Outlook, Word, Excel, PowerPoint