Responsibilities

• Providing support to credit card and banking hotline services as well as participating in different ad hoc assignments
• Willing to work on 24-hours shift basis
  
  

Requirements:

• Degree holder with minimum 2 years’ relevant experience in banking environment hotline / call center services
• Possess HKSI, HKFI and MPF qualification is preferred
• Good command of spoken Cantonese and English; knowledge of Putonghua is an advantage
• Proficient in PC operation including Chinese Word Processing
• Excellent interpersonal skill and able to work under pressure
• Immediate available is preferred
  

*Candidate with less experience will be considered as Assistant Manager, Customer Hotline

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or by click 'Apply Now'.

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China)