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Manager - (Customer Account Investigation) - Customer Information Services Department

Chong Hing Bank Ltd

  • Company Industries:Banking

Job Information

  • Post Date:2019-01-16
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Order Processing & Operation / Settlement  Account Servicing 

Job Description

Responsibilities:

  • Handle all correspondence on customer accounts information enquiries from regulator or professional bodies or external customers
  • Provide the customer information and related documents to relevant parties in compliance with relevant ordinances / regulations and the Bank’s policies
  • Maintain the Customer Information Systems and collect customer account information and documentation from relevant parties
  • Compile management reports and support customer data protection issues
  • Ad hoc duties as assigned

 

Requirements:

  • University graduate in Business Administration, Law or related disciplines
  • Minimum 5 years’ working experience in banking industry
  • Knowledge in branch operation or customer account opening process would be an advantage
  • Self-motivated and attentive to details
  • Well-versed in both spoken and written English and Chinese
  • Conversant with MS Office applications and Chinese Word Processing
  • Applicants with less experience will be considered as Assistant Officer


We offer competitive remuneration package and promising career opportunities to the successful candidates.  Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK, or by clicking Apply Now. Please quote reference on your application.

Information provided will be treated in strict confidence and only be used for recruitment purposes.                             

越秀集團成員A Member of YuexiuGroup

Company Info

Chong Hing Bank is a well-established, listed commercial bank in Hong Kong and a member of Yuexiu Group, which is one of the leading state-owned enterprise groups in Guangzhou in terms of economic efficiency. We are committed to actively developing our business in Hong Kong and the Mainland.  To cope with our rapid growth, we are now inviting high calibre candidates to join us in our pursuit for success.

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