Our client, a Multinational Company, is looking for high-caliber person to fill the position.

Responsibilities:-

• Oversee the customer service platform and counter operations of the branch.
• Manage the overall staff and branch administration, ensure staff adherence to the internal and external regulatory requirements.
• Perform checking on investment and document and review of reports.
• Provide coaching and training to branch operation staffs.

Requirements:-

• Post secondary or above.
• Minimum 6 years' relevant experience in branch operations, of which 2 or more years at supervisor level.
• Sound knowledge of branch operations and banking related ordinances.
• Strong communication and leadership skills with high problem solving capability.
• Customer-oriented with good interpersonal skill.
• Candidate with less experience will be considered as BOO / Counter Service Team Lead.