About The Company

Since 2015, BloomMe has been Hong Kong’s leading spa & salon booking platform connecting 150,000+ users to over 1,700 of Hong Kong’s best spas & salons. BloomMe allows users to browse, book and pay instantly from over 33,000 beauty treatments across categories such as hair, nails, facials, massages - and even traditional medicine clinics. In 2017, BloomMe launched a CRM/SaaS tool to better serve the spa and salon management needs of our B2B partners. We are a fast-paced, growth startup with a fun, diverse international team of strong opinions with a healthy balance of open mindsets.

The Role

We’re seeking a Product Manager with proven experience (5-7 years) in B2B web applications. You will be responsible for the client side of our business which includes a mobile-responsive webapp, CMS platform, CRM/API integrations, and digital/web properties as well as related back-office systems. Extra bonus if you are familiar with trends in consumer beauty and/or health & wellness industries - and/or are ready to quickly learn the ins and outs.

Key Responsibilities

• Responsible for ROI and KPIs across our B2B platforms including our mobile-responsive webapp, CMS platform, CRM/API integrations, digital/web properties, and related back office tools.

• Refine, align, and execute product vision and strategy through clearly defined requirements with end users and internal stakeholders.

• Work closely with Product/UX Designers to develop features & functional specifications.

• Work closely with Client Success Team on growth and client acquisition strategies as well as retention.

• Reports directly to Chief Experience Officer as well as other senior leadership officers.

• Up to 20% travel to new markets for research and business development as needed.

Minimum Requirements

• University degree or equivalent, preferably BSc in business and/or sciences.

• At least 5-7 years’ experience in product management of B2B software or digital products in Agile and Scrum methodologies.

• Proven experience in developing and evolving KPIs.

• Experience in web analytics and familiarity with MySQL and database queries.

• Familiar with quality assurance testing, bug reporting, and triage.

• Ability to work with and present ideas clearly to all levels of the organization.

• Fluency in written and spoken English and Traditional Chinese.

Compensation & Benefits

• Salary range: 30,000-40,000 HKD/month depending on experience

• 35 hour/week schedule

• Paid training opportunities

Applicants not invited for interview within 4 weeks may assume their applications unsuccessful. Information provided will be for the purpose of selection within App Media Group and only short-listed candidates will be contacted.