Hong Kong [Change Country] Hong Kong JobsHong Kong Hospitality / F & B JobsHong Kong Tourism / Travel Agency Jobs Employers / Post Job
[ Log On ]

Senior Travel Consultant - Night Shift / Travel Consultant - Night Shift (Job code: WTLHK-015)

Corporate Travel Management Limited

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2019-01-18
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Tourism / Travel Agency  

Job Description

Responsibilities:

  • Reports to Senior Operations Manager
  • Provide after office hours emergency services to corporate/ leisure customers
  • Provide professional consultancy services on air tickets options, hotels, package, cost-saving alternatives and other travel related issues, such as visa requirement, travel insurance products, etc.
  • Revalidation, amend bookings and issue tickets
  • Execute bookings and follow through in an efficient, accurate and professional manner
  • Prepare daily log sheet report and monthly report
  • Provide excellent customer services including after-sales services to ensure customers’ satisfaction

Requirements:

  • Form 5 or above, preferably with Certificate or Diploma in Travel and Tourism, or related discipline
  • At least 5 years' relevant experience in travel industry, candidate with night shift working experience would be a definite advantage
  • Hand-on experience in reservation and ticketing
  • Strong product and fare knowledge
  • Computer literate, good communications and interpersonal skills
  • Service-oriented, excellent customer relationship management and able to work independently
  • Good command of spoken and written English, Putonghua and Cantonese

 

Interested parties please send full resume with current and expected salary in strict confidence either by e-mail or by post to: Human Resource Department, Corporate Travel Management Limited, 17/F, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong. Please quote the relevant “Job Code” in the e-mail subject line and envelope.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purpose. Applicant who is not invited for an interview within 6 weeks may consider their application not successful. All personal data of unsuccessful applicants will be destroyed within 6 months.

  

Website: www.travelctm.asia

 

Company Info

ABOUT CTM

Corporate Travel Management (CTM) is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalized service excellence with innovative client-facing technology solutions to deliver a return on investment to clients.

CTM was founded in Australia in 1994,and established its presence in Asia in 2013. Today CTM is one of the largest travel management companies in both Asia and around world.

CTM is a publicly listed company on the Australian Securities Exchange (ASX: CTD). Visit our website: www.travelctm.com

We are keen to invite high calibre professionals to join our team for this challenging and rewarding position. Interested parties please send full resume to [email protected]

Check out - Why work for us

 

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread