Guest Services Manager / Guest Services Supervisor (5-day work week)
Butterfly Hospitality (HK) Limited
- Company Industries:Hospitality/Catering
Job Information
- Post Date:2019-01-13
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Others:Full Time, Permanent
- Job Function:Hospitality / Hotel Services Others Tourism / Travel Agency
Job Description
You love:
- Act as a shift leader of front desk and duty manager of the hotel;
- Responsible for on-day room sales and night audit management;
- Carry out room inspection for VIP;
- Supervise and ensure that all frontline staff provide quality services to hotel guests;
- Provide on the job training to Guest Services Officers and handle guests’ enquiries and complaints;
- Ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.
Your characteristics::
- Diploma holder or above in Hospitality Management or related disciplines is mostly preferred;
- Minimum 3 - 4 years experience in the role of Front Desk Supervisor, Assistant Manager or Reception Manager;
- Possession of good leadership, presentation and organizational skills;
- Mature, pleasant, detail-minded, customer oriented with excellent interpersonal skill;
- Good command of both spoken and written English and Chinese;
- Candidates with less experience will be considered for the role of Guest Services Supervisor.
Welfare & Benefits:
5-day work week (No. of rest days per month ranging from 8-10 days), Meal Allowance, Discretionary Bonus, Medical Insurance, Marriage Leave, Compassionate Leave, Training & Development, Team Building Activities and Recreational Activities, etc.
For more information about our Group, please visit www.butterflyhk.com or pagehotels.com
We offer attractive remuneration package and excellent prospects to the successful candidate. Please send your detailed resume with current and expected salary via the below button: “APPLY NOW” or Whatsapp 6793 6672 or by fax to our confidential number: 8343 8271 or by post to 13/F, Yue Hwa International Building, 1 Kowloon Park Drive, Tsimshatsui, Hong Kong (Attention to Human Resources Department). *MUST quote the Job Title with Employer Ref. No. in your application.
(Data collected will be used for recruitment purposes only)
Company Info
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