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Guest Service Officer

Princeton Residence (HK) Limited

  • Company Industries:Hospitality / Catering

Job Information

  • Post Date:2019-01-07
  • Career Level:Entry Level
  • Location:North Point
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Hospitality / Hotel Services  

Job Description

Job Responsibilities:

  • Perform daily operations of front desk
  • Maintain professional guest relations.
  • Conduct guest check-in & check-out procedure
  • Handle enquiries, telephone operator and luggage delivery
  • Handle and settle crisis promptly and tactfully when arises
  • Deliver the highest level of personalized service to guest
  • Engage and interact with the guests
  • Act as ambassador for the hotel to ensure guest satisfaction
  • Friendly with smiling face, well groomed and team player

Requirements:

  • Diploma or above in hospitality management or related disciplines
  • 1 – 2 years' relevant experience in hotel front desk/ customer relationship
  • Pleasant, presentable, confident with outgoing personality
  • Good command of spoken English, Cantonese and Mandarin
  • Fresh graduates / Less experience will also be considered

We offer competitive package to the successful candidate . For interest parties, please submit your detailed resume with current and expected salary by clicking "APPLY NOW"

Company Info

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