Retail Distribution - Distribution Management Department

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our  one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. We are currently seeking a high caliber professional to join our Distribution Management Department as Branch Resources Development Manager.

Principal responsibilities

• Formulate and implement staff development strategy of branch network
• Initiate and drive talent development programs and leadership training for branch network
• Analyze succession plan, develop and review talent pool mechanism
• Organize and execute team building activities to foster communication and bondings with branch colleagues
• Initiate and drive staff engagement programs and arrange staff communication to ensure consistent and clear management messages could be timely cascaded to the staff under Retail Distribution Drive and implement ad hoc projects to promote corporate value and behavior as well as to enhance staff competency

Requirements

• University degree with around 5 years of relevant experience
• Preferably to have leadership experience and sound judgment
• Good planning and organizing skills, able to work independently and under pressure
• Excellent communication and interpersonal skills
• Good knowledge of application software, including MS Excel, Word and Powerpoint
• Proficiency in both English and Chinese
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : http://www.hangseng.com/ and submit your online application by clicking “Apply Now”. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.