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Software Support Specialist ( Welcome fresh or recent graduate)

Ahsay Systems Corporation Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-01-14
  • Career Level:Entry Level
  • Location:Lai Chi Kok
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Salary:Base salary + high commissio
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Application Specialist - Software  Support  

Job Description

( We offer the Quarterly Incentive)

Responsibilities:

  • Analyze software problems reported by customers and provide solutions if possible
  • Submit bug fix requests to software development team with reproducible test cases
  • Conduct remote support sessions with our local or overseas customers
  • Provide email, live chat, phone and on-site support to customers
  • Deliver high quality service to maintain customer relationship
  • Assist sales team on pre-sales activities (arrange demo, offer technical advice, etc.)

 

 Requirements:

  • Minimum 2 years’experience in Application Support for System Integrator / Software Vendor
  • Diploma or above in Software Engineering, Computer Science, Computer Engineering or Information System
  • Knowledge on Internet and networking technologies, Microsoft Windows and business applications such as Microsoft Exchange Server, Microsoft SQL Server, MySQL, VMware and Hyper-V is highly preferred
  • Knowledge of Linux/Unix CLI and MacOS X is an advantage
  • Strong analytical and problem solving skills with attention to details
  • Good command of both spoken and written English
  • Candidate with less experience will be considered as junior position.

 

 

Remuneration:

We offer 5-day work, competitive remuneration packages, group medical insurance scheme and study allowance to the right candidates.

Apply Method:

Please click "Apply Now" to submit your application or send full resume with expected salary to: Human Resources Department, Ahsay Systems Corporation Limited, 28/F., Ford Glory Plaza, No. 37 Wing Hong Street, Lai Chi Kok, Kowloon.

Website: www.ahsay.com

Company Info

Ahsay™ Systems Corporation Limited is the world's leading backup software vendor and is now a wholly owned subsidiary of Ahsay Backup Software Development Company Limited [HKEx Stock Code: 8290]. Our top of the class backup software, Ahsay™ Backup Software, is trusted by so many worldwide businesses. Managed service providers and value-added resellers from different corners of the world have partnered with us in delivering secure backup services to their business customers. We are now recruiting high calibre candidates to join us and drive the growth.

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