Job Responsibility

• Providing 1^st and 2^nd line support to users  
• You will be providing helpdesk / serivce desk support including providing guidance to users on ‘how to’ question and system errors.
• Take ownership of call resolution until it is resolved.
• Handle ad-hoc assignments assigned by supervisor

Job Requirements:

• At least 2 years of working experience in IT
• Strong knowledge of Microsoft Office and Windows desktop environments
• Experienced in providing deskside support and Mobile support
• Knowledge on server and network administration would be desirable.
• Certificates in MCSA / MCSE / MCP / CCNA / ITIL will be an advantage 
• Strong communication skills is essential.  Cantonese and English / Mandarin language skills

If you are interested in finding out more about this career opportunity, please email your resume to Bobby Lee, [email protected] charterhouse.com.hk Tel: (852) 3151 1300 Web: www.charterhouse.com.hk 

Charterhouse Partnership Hong Kong is here to assist you in your job search. Our experienced recruitment consultants will provide you career advice and assist you in developing a tailored job search strategy