Responsibilities:

• Provide daily emails and live chat technical support to end users
• Coordinate and liaise with internal departments, clients and service providers
• Understand and have knowledge in the technical issues raised by the customers, and be able to configure, trouble shoot and resolve their complex issues
• Perform software testing for our in-house products

Requirements:

• Holder of High Diploma or above in Computer Science or IT related disciplines
• Solid experience in IT
• 1 to 2 years of software testing experience desired
• Good command of English, Chinese and Mandarin
• Proactive, self-motivated, hardworking and a team player with good trouble-shooting and communication skills
• Customer oriented, independent and able to work under pressure
• Willing to work outside office hours when required
• Immediately available is highly preferred
• Candidate with less experience will be considered as Assistant Project Coordinator

We offer rewarding career with attractive remuneration package including 5-days week, Double pay, Medical scheme, Study sponsorship scheme to the right candidates. Interested candidates should send FULL RESUME (IN WORD FORMAT) with Current & Expected salary.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.